Job ListingJob Posting – Quality Assurance/Food Safety Manager

on September 10, 2015

Job #1187-MH811
Job Title: Quality Assurance/Food Safety Manager
Location: Chicago area

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Our client is known around the world as the founder of the non-dairy segment of the frozen food industry and the leading supporter and solutions provider to the Food Service, In-Store Bakery and Retail marketplaces. They are one of the world’s premier, family-owned food companies with more than 10,000 associates worldwide.

They currently have a great opportunity for a Quality Assurance/Food Safety Manager at their facility in the Chicago area.


  • Manages all plant units responsible for monitoring and ensuring plant products are safe and meet customer specifications and Company quality and reliability standards.  Develops and implements short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.
    • Manages and directs staff responsible for microbiological testing and other quality control testing of plant products.  Oversees maintenance of the weight and defect control programs in accordance with plant and Company standards.
    • Develops, implements and communicates short-term and mid-term (1 – 2 years) business plans for the operations, ensuring associates understand the link to the plant’s, division’s and the corporation’s business plans and understand their role in accomplishing these plans.  Assists in establishing the longer-term strategic plans for the plant.
    • Develops operating policies and procedures as necessary.
    • Mentors and motivates associates, providing training and development to optimize their performance and personal growth.  Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems.  Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.
    • May serve as a member of the plant’s Steering Team.
    • Resolves hotline complaints about plant products, maintaining necessary records regarding the problem’s resolution.  Meets with vendors, customers and quality representatives and other Company staff to discuss and resolve quality issues.
    • Ensures that the Company’s product “hold” policies and procedures are communicated to plant staff and that the plant adheres to the procedures. Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.
    • Leads and/or participates in quality audits of the plant.
    • Participates in regular meetings with plant management to discuss quality improvements.
    • Develops, maintains and reports required operational information to management.  Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
    • Ensures that all GMP and Safety standards are in compliance.
    • Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.  Follows up on work orders with the appropriate Associates to ensure expeditious performance of the requested work.
    • Keeps abreast of latest manufacturing technologies, systems, and quality control practices.  Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process, including quality specifications and standards.

Required Experience:

  • Bachelor’s degree in Business, Supply Chain Operations, Food Science, Engineering or related field.
    • 5 years’ supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment.
    • Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools, and quality management principles in a food, chemical or pharmaceutical manufacturing environment.
    • Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control.
    • Demonstrated knowledge of refrigeration.
    • Demonstrated knowledge of efficient and safe manufacturing operations, to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield).
    • Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work.
    • Demonstrated ability to analyze and resolve problems.
    • Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment.
    • Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis.
    • Proficient using Excel or other spreadsheet software.

All applicants for this position must be authorized to work in the United States now and in the future without requiring sponsorship.

For additional information, please contact Moira McGrath, (954)428-3888 .

To apply: