Our client is a family-owned global food company defined by innovation and an unparalleled commitment to treating its customers, associates, and communities the same way… like family. They have a new opportunity for a Quality Assurance Manager in their Southern Texas facility. The plant has 300 employees, and produces appetizers and frozen seafood items.
The Quality Assurance Manager will manage all plant units and is responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. In addition to developing and implementing short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.
Manages and directs staff responsible for microbiological testing and other quality control testing of plant products.
Oversees maintenance of the weight and defect control programs in accordance with plant and company standards.
Develops, implements and communicates short-term and mid-term (1 – 2 years) business plans for the operations, ensuring associates understand the link to the plant’s, division’s and the corporation’s business plans and understand their role in accomplishing these plans.
Assists in establishing the longer-term strategic plans for the plant.
Develops operating policies and procedures as necessary.
Mentors and motivates associates, providing training and development to optimize their performance and personal growth.
Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.
May serve as a member of the plant’s Steering Team.
Resolves hotline complaints about plant products, maintaining necessary records regarding the problem’s resolution.
Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.
Ensures that the company’s product “hold” policies and procedures are communicated to plant staff and that the plant adheres to the procedures.
Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.
Leads and/or participates in quality audits of the plant.
Participates in regular meetings with plant management to discuss quality improvements.
Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
Ensures that all GMP and Safety standards are in compliance.
Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.
Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work.
Keeps abreast of latest manufacturing technologies, systems, and quality control practices.
Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
Performs other related responsibilities, as needed, to support Rich Products Corporation’s business objectives.
BA/BS degree in Business, Food Science, Engineering or related field
Bilingual, Spanish and English, strongly preferred.
5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
Demonstrated knowledge of refrigeration
Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
Demonstrated ability to analyze and resolve problems
Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
Proficient using Excel or other spreadsheet software
For more information, please contact Moira McGrath at 954 428-3888 or email@example.com